Gauteng first · Automatic door servicing
Automatic door servicing near me: fast, any brand, our own team
An automatic door opens and closes thousands of times a week. Regular servicing keeps it safe, avoids most breakdowns and makes it last. Our automatic door servicing near me covers any brand of sliding, swing, telescopic and revolving door, on a schedule set by how busy each door is.
An automatic door opens and closes thousands of times a week. Regular servicing keeps it safe, avoids most breakdowns and makes it last. Our automatic door servicing near me covers any brand of sliding, swing, telescopic and revolving door, on a schedule set by how busy each door is.
This page explains how often to service, what we check, how records and agreements work and what it costs. We do pedestrian entrances only: no garage doors, gates, roller shutters, door closers or private homes.
How often automatic door servicing near me should happen
Every six months is our standard for an average door. Busy, dusty and hospital entrances are serviced more often, based on the cycle count recorded at each visit, and quiet doors may stretch further. See automatic door maintenance.
What every automatic door servicing near me visit checks
Track, rollers and guides
Cleaned and checked for wear, so the door runs smoothly and quietly.
Drive
Belt, motor, gearbox and controller checked and adjusted.
Sensors
Activation and safety sensors tested, cleaned and re-aimed.
Locking and power
Lock, battery backup and power-failure behaviour tested.
Settings
Speeds, hold-open times and forces checked against the users.
Record
Cycle count, settings and any defects recorded and reported.
Signs a door needs a service now
A door that is slower than it used to be, noisier, hesitates when opening, reopens for no reason or no longer locks properly is telling you something is wearing. Do not wait for the next scheduled visit: book automatic door servicing near me before the fault becomes a breakdown.
How cycle-based scheduling works
First visit
We record the cycle count and the condition of every wearing part.
Next visit
We compare the new count with the last one to see how busy the door is.
Interval
Busy doors move to a shorter interval, quiet doors to a longer one.
Parts
Wearing parts are replaced before they fail, not after.
Report
You get a record that shows what was done and what is coming.
Budget
Planned parts are easier to budget for than emergencies.
Records and service level agreements
Every visit ends with a written record per door. Several doors, buildings or sites can sit under one service level agreement, with one schedule, one asset register and one point of contact.
Any brand serviced
We service our own MC-125 and MCW-100 operators and other manufacturers’ doors. Where an old operator is close to the end of its life, the service report says so and we quote options before it fails. See automatic door modernisation.
What automatic door servicing near me cost
Servicing is quoted per site, based on the number of doors, their type and how often they need attention. Agreements covering several doors cost less per door than separate call-outs. See automatic door servicing.
Why servicing pays
A serviced door breaks down less, uses less energy because it closes properly, and lasts longer before the operator needs replacing. It also keeps the safety sensors working, which protects the people who use the door and the building owner.
Using our checklist
If you want to know what a proper service includes, or check what another contractor did, see our automatic door maintenance checklist.
Service level agreement options
A service level agreement can cover one door or hundreds, with planned visits, agreed breakdown response and a single annual budget. For automatic door servicing near me we recommend it whenever a building has more than a few doors, because it turns emergency spend into planned spend.
Multi-site estates
Groups with shops, clinics or offices on many sites get one asset register, one schedule and one contact. Standardising on one operator family across the estate means one spares list and technicians who know the unit wherever they attend. We plan automatic door servicing near me for estates by area to keep travel down.
Planning your budget
For automatic door servicing near me, budget for three things: the work itself, any parts or new equipment, and an ongoing service plan. A written quotation sets out each one before work starts. Planned servicing costs far less over the life of a door than emergency call-outs, which is why we recommend a schedule from the first visit.
If several entrances need attention, we can phase the work over months so it fits the budget, starting with the doors that matter most to safety and security.
Working in occupied buildings
Most of our work happens in buildings that stay open: shops, hospitals, offices and schools. We barricade the doorway, keep an alternative entrance open, work outside peak hours where possible and leave the site clean. Every automatic door servicing near me visit starts with a safe-work method for that building.
What you receive after every visit
A written report of what was found and done, the parts used, the settings left on the door, the cycle count, anything that still needs attention and a recommended date for the next visit. These records are what a building owner needs to show that automatic door servicing near me and safety checks are being done properly.
Battery backup testing
Batteries lose capacity over a few years and usually fail in the first long power cut. On every service we test the battery under load and replace it before it lets the door down.
Safety sensor checks
Safety sensors stop or reverse the door before it touches anyone. We test their coverage with a test body, clean the lenses and re-aim them, and record the result on every visit.
Lubrication and adjustment
Guides, rollers and locks are cleaned and adjusted, and the belt tension is set, so the door runs quietly and does not strain the motor.
What a service is not
A service is not a quick look and a squirt of lubricant. It is a methodical check of every part that wears, a test of every safety device, an adjustment of the settings for the users and a written record. If a contractor cannot show you what was checked and what was found, the door has not really been serviced.
When servicing finds a problem
If a part is close to failing, the report says so and we quote its replacement before it fails, so the work can be planned outside trading hours instead of done in an emergency. If a safety device fails its test, the door is set to a safe mode until it is repaired, and you are told the same day.
Doors we did not install
Many of the doors we service were installed by other companies, some of which no longer exist. We take them on with a first full service, record their condition and settings, and give you an honest view of how long each operator has left.
A by building typeutomatic door servicing near me
Shopping centres and shops
Main entrances need to keep trading and lock tight at closing; we plan work outside trading hours and service against cycles.
Offices
Receptions need access control and night locking; we work early or late so the lobby stays usable.
Hospitals and clinics
Entrances must be hands-free, keep working through power cuts and never trap anyone; one entrance always stays open while we work.
Hotels and venues
Lobbies need quiet, warm entrances that cope with luggage and groups.
Schools and campuses
Doors must handle crowds at set times and stay controlled during lessons.
Industrial sites
Staff entrances must be robust, sealed against dust and kept away from forklift routes.
Questions to ask any automatic door contractor
Before you choose anyone for automatic door servicing near me, ask who will actually do the work, whether they carry spares for your make of door, how quickly they attend, whether you get a written report after every visit, and what warranty applies to new operators. Ask whether they set the safety sensors and forces on every visit, and how they record the power-failure behaviour of each door.
We answer all of these in writing before we start.
A typical job, step by step
A busy bi-parting entrance starts hesitating when it opens. The site sends a photograph and the make of the operator. A technician arrives with the likely parts, makes the entrance safe, finds a worn belt and flat rollers, replaces them, re-sets the speeds and sensors, tests the lock and battery backup and leaves a written report. The door is back in service the same day, and the report recommends moving it to a shorter service interval because of its cycle count. This is an example of how we work, not a specific client.
Our workshop at Laser Park
Our technicians, operators and spares are all based at Laser Park in Roodepoort, on the west of Johannesburg, with quick access to the N1, N14 and the West Rand. That is why we can usually attend Gauteng sites the same day, and why most faults are cleared on the first visit.
Getting the best from your entrance
Keep the floor guide and the area in front of the sensors clear, and do not prop the door open or block it with stock or furniture. Ask cleaners not to spray water or chemicals onto the sensors and the header. Report noises, hesitation and doors that reopen for no reason early, because these are the first signs of wear.
Know where the key switch is and what each mode does, so staff can set the door to open, closed, one-way or night mode when needed. Keep the service records together, because they show the history of the door when anything goes wrong.
Health and safety on site
Every job starts with a site induction where the building requires one, and a safe-work method that covers barricading the doorway, working at height on the header, isolating the power and keeping an alternative route open. Our technicians carry their own personal protective equipment and leave the site clean. For automatic door servicing near me in hospitals, food production and laboratories, we follow the building’s own hygiene and infection-control rules as well.
Terms you will hear
Operator
The motor, gearbox and controller in the header that drive the door.
Leaves
The moving panels of the door, glazed or solid.
Activation sensor
Opens the door when someone approaches.
Safety sensor
Stops or reverses the door if someone is in the way.
Hold-open time
How long the door stays open before closing.
Cycle count
How many times the door has opened and closed.
Battery backup
Keeps the door working, or opens it safely, in a power cut.
Night mode
Locked and controlled by access cards after hours.
Areas we cover for automatic door servicing near me
We provide automatic door servicing near me across Gauteng, and on planned visits across South Africa. Choose an area for the page that explains the buildings and doors there.
automatic doors Johannesburg · automatic doors Sandton · automatic doors Randburg · automatic doors Roodepoort · automatic doors Midrand · automatic doors Fourways · automatic doors Kempton Park · automatic doors Boksburg · automatic doors Benoni · automatic doors Krugersdorp · automatic doors Vereeniging · automatic doors Pretoria · automatic doors Centurion · automatic doors Pretoria East
See also automatic doors near me and our automatic door service areas.
Why choose MC Automations for automatic door servicing near me
- Our own technicians. We never sub-contract installation, servicing or repairs.
- Our own operators. The MC-125 and MCW-100 are imported and assembled at Laser Park and tested to one million cycles.
- Any brand. We service and repair other manufacturers’ doors too.
- Spares in Gauteng. Common parts are held at our Laser Park workshop.
- Written records. Every visit ends with a report.
- Warranty. 24 months on new MC operators.
The same team handles installation, servicing, repairs and modernisation, so one call covers the whole life of the entrance.
Power cuts and safety
Every entrance gets a defined behaviour for a power failure and a fire alarm: open and stay open, close and lock, or keep running on battery backup, agreed with the building and its fire strategy. Safety sensors stop or reverse the door before it touches anyone, and we test them on every visit. See automatic doors and load shedding and automatic door safety requirements.
Access control
Doors can be linked to card, tag, biometric, keypad or intercom readers, to timers for trading hours and to the alarm, and two doors can be interlocked where screening is needed. See automatic door access control.
What to send for an automatic door servicing near me quote
- The address of the building.
- A photograph of the doorway and of the operator or header above it.
- The clear opening width and height.
- What the door is doing, or what you need it to do.
- How busy the door gets at its worst time of day.
Book a technician, request a quote or call 010 412 0062, Monday to Thursday 08:00 to 16:30 and Friday 08:00 to 14:00.
Automatic door servicing near me: frequently asked
How quickly can you provide automatic door servicing near me?
Same-day attendance is normally possible anywhere in Gauteng, because our workshop, technicians and spares are all in Laser Park, Roodepoort. Outside Gauteng we work on planned visits, with breakdown attendance agreed in writing for each site.
Do you provide automatic door servicing near me on any brand?
Yes. Our technicians work on our own MC-125 and MCW-100 operators and on other manufacturers’ sliding, swing, telescopic and revolving doors.
What does automatic door servicing near me cost?
Work is quoted per site. A new MC-125 sliding door operator starts from R27 590 excluding VAT and an MCW-100 swing door operator from R15 900 excluding VAT.
Do you work on garage doors, gates or homes?
No. We do commercial pedestrian entrances only. Garage doors, driveway gates, roller shutters, door closers and private homes are a separate trade.
Where else do you provide automatic door servicing?
Across Gauteng from Laser Park, and across South Africa on planned visits. See our automatic door service areas.
Who carries out the work?
Our own technicians, never sub-contractors, with a written record after every visit.
Need automatic door servicing near me?
Send the address, a photograph and what the door is doing, and we will confirm the next step in writing.
In short
Automatic door servicing near me at a glance
- Automatic door servicing near me are carried out by our own technicians.
- Automatic door servicing near me cover any brand of sliding, swing, telescopic and revolving door.
- Automatic door servicing near me are backed by spares held at Laser Park.
- Automatic door servicing near me end with a written record.
See the main automatic door servicing page, and the South African Bureau of Standards for the standards that apply.