Pretoria · Automatic door repairs
Automatic door repairs Pretoria: fast, any brand, our own team
When an automatic door stops working, the entrance stops working with it. We carry out automatic door repairs Pretoria on any brand of sliding, swing, telescopic and revolving door, with our own technicians, our own spares and a written report after every visit.
When an automatic door stops working, the entrance stops working with it. We carry out automatic door repairs Pretoria on any brand of sliding, swing, telescopic and revolving door, with our own technicians, our own spares and a written report after every visit.
This page covers the faults we fix most often in Pretoria, how a repair visit works, what it costs, and when it is better to replace the operator than repair it. We do pedestrian entrances only: no garage doors, gates, roller shutters, door closers or private homes.
How fast we attend for automatic door repairs Pretoria
Pretoria is attended from our Laser Park base on the N1 corridor, and same-day attendance in Tshwane is normally possible. Planned servicing is grouped by area to keep travel down, and breakdown response is agreed per site.
Tell us the address, what the door is doing and whether the entrance can be left safely. If the door is stuck open on a secure building or stuck shut on a fire route, we treat it as urgent.
Common faults we fix with automatic door repairs Pretoria
Door will not open
Usually a sensor that is out of line, dirty or faulty, a lost power supply, a lock that has not released, or a controller fault. We test each in turn and repair or replace the failed part.
Door will not close or keeps reopening
Most often a safety sensor seeing something in the doorway, a hold-open setting that has been changed, or debris in the floor guide. We clean, re-aim and re-set the door for the people who use it.
Door stops halfway or reverses
A sign of wear in the drive: rollers, belt tension, the track or the motor. Left alone it gets worse, so we replace worn parts before they fail completely.
Noisy door
Grinding, squealing or knocking points to rollers, guides, a loose belt or a damaged track. These are cheap to fix early and expensive to fix late.
Door opens by itself
The activation sensor field is too wide, aimed at the pavement, or affected by wind, rain or interference. We re-aim and mask the sensor.
Door will not lock
A failed lock, a lock out of adjustment or a controller set to the wrong mode. On secure buildings we fix this first.
Door stuck right now? What to do before we arrive
If the door is stuck open on a building that must be secured, lock the inner doors or post someone at the entrance. If it is stuck shut on an escape route, open the alternative exits and keep people away from the leaves.
Switch the operator to manual or off if it is behaving erratically, check that the power and the key switch are on, and look for anything caught in the floor guide or in front of the sensors. Then call us with the make of the door if you can see it. Most automatic door repairs Pretoria start with this information.
Parts that wear first
Rollers
Carry the weight of the leaves on every cycle; flat or cracked rollers make a door noisy and slow.
Drive belt
Stretches and wears; a slipping belt makes the door hesitate or stop.
Floor guides
Take knocks from trolleys and feet; a bent guide lets leaves swing and jam.
Sensors
Get knocked out of line and dirty; the door stops opening or will not close.
Batteries
Lose capacity after a few years; the door fails in the first power cut.
Locks
Wear and drift out of adjustment; the door will not secure at night.
How an automatic door repairs Pretoria visit works
A technician arrives with the common spares for the make of door, makes the entrance safe first and then finds the fault. Most faults are cleared on the first visit.
If a part has to be ordered, we quote it in writing, leave the door safe (open, closed or on manual) and come back to fit it. Every visit ends with a written report of what was found, what was done and what still needs attention.
Any brand, any age
Our technicians are trained on our own MC-125 sliding and MCW-100 swing operators and on other manufacturers’ operators. We repair sliding, telescopic, swing and revolving doors, including older entrances whose original installer has gone. See automatic door technician.
Repair or replace?
When an old operator keeps failing, or its parts are no longer made, repairing it again is often the more expensive option. We can usually fit a new MC-125 or MCW-100 to the existing leaves, glass and frame, which costs a fraction of a new entrance and comes with 24 months on the new operator. See automatic door modernisation.
What automatic door repairs Pretoria cost
Repairs are quoted per job: the call-out, the time on site and any parts. We tell you the cost of parts before we fit them. A new MC-125 operator starts from R27 590 excluding VAT and an MCW-100 from R15 900 excluding VAT if replacement makes more sense. Warranty applies to new operators we supply; a repair is quoted on its own. See automatic door prices.
Stopping the same fault coming back
Most breakdowns start as wear that a service would have caught. Servicing every six months, or more often on busy doors, keeps an entrance running and cuts emergency call-outs. Several doors can sit under one service level agreement.
Spare parts we hold
We keep the parts that fail most often at Laser Park: belts, rollers, sensors, locks, batteries and controllers for the MC-125 and MCW-100, and common parts for other makes. That is why most automatic door repairs Pretoria are finished on the first visit rather than the second.
Older and discontinued operators
When parts for an old operator are no longer made, a repair may only buy time. We tell you honestly when that point has been reached, and quote a replacement operator on the existing leaves so the decision is yours. Many automatic door repairs Pretoria end with a recommendation rather than a surprise.
Planning your budget
For automatic door repairs Pretoria, budget for three things: the work itself, any parts or new equipment, and an ongoing service plan. A written quotation sets out each one before work starts. Planned servicing costs far less over the life of a door than emergency call-outs, which is why we recommend a schedule from the first visit.
If several entrances need attention, we can phase the work over months so it fits the budget, starting with the doors that matter most to safety and security.
Working in occupied buildings
Most of our work happens in buildings that stay open: shops, hospitals, offices and schools. We barricade the doorway, keep an alternative entrance open, work outside peak hours where possible and leave the site clean. Every automatic door repairs Pretoria visit starts with a safe-work method for that building.
What you receive after every visit
A written report of what was found and done, the parts used, the settings left on the door, the cycle count, anything that still needs attention and a recommended date for the next visit. These records are what a building owner needs to show that automatic door repairs Pretoria and safety checks are being done properly.
Forced and vandalised doors
Doors that have been forced, hit by a vehicle or vandalised need the leaves, track and header checked as well as the operator. We make the entrance secure first, then quote the repair in writing, with photographs for your insurer where needed.
Repairs on hospital and secure doors
On hospitals, banks and secure buildings the order of work matters: the entrance is made safe and secure first, the fault is found second, and the door is returned to service only when the safety sensors, lock and power-failure behaviour have been tested. We follow that order on every call, whatever the size of the job.
A by building typeutomatic door repairs Pretoria
Shopping centres and shops
Main entrances need to keep trading and lock tight at closing; we plan work outside trading hours and service against cycles.
Offices
Receptions need access control and night locking; we work early or late so the lobby stays usable.
Hospitals and clinics
Entrances must be hands-free, keep working through power cuts and never trap anyone; one entrance always stays open while we work.
Hotels and venues
Lobbies need quiet, warm entrances that cope with luggage and groups.
Schools and campuses
Doors must handle crowds at set times and stay controlled during lessons.
Industrial sites
Staff entrances must be robust, sealed against dust and kept away from forklift routes.
Questions to ask any automatic door contractor
Before you choose anyone for automatic door repairs Pretoria, ask who will actually do the work, whether they carry spares for your make of door, how quickly they attend, whether you get a written report after every visit, and what warranty applies to new operators. Ask whether they set the safety sensors and forces on every visit, and how they record the power-failure behaviour of each door.
We answer all of these in writing before we start.
A typical job, step by step
A busy bi-parting entrance starts hesitating when it opens. The site sends a photograph and the make of the operator. A technician arrives with the likely parts, makes the entrance safe, finds a worn belt and flat rollers, replaces them, re-sets the speeds and sensors, tests the lock and battery backup and leaves a written report. The door is back in service the same day, and the report recommends moving it to a shorter service interval because of its cycle count. This is an example of how we work, not a specific client.
Our workshop at Laser Park
Our technicians, operators and spares are all based at Laser Park in Roodepoort, on the west of Johannesburg, with quick access to the N1, N14 and the West Rand. That is why we can usually attend Gauteng sites the same day, and why most faults are cleared on the first visit.
Getting the best from your entrance
Keep the floor guide and the area in front of the sensors clear, and do not prop the door open or block it with stock or furniture. Ask cleaners not to spray water or chemicals onto the sensors and the header. Report noises, hesitation and doors that reopen for no reason early, because these are the first signs of wear.
Know where the key switch is and what each mode does, so staff can set the door to open, closed, one-way or night mode when needed. Keep the service records together, because they show the history of the door when anything goes wrong.
Health and safety on site
Every job starts with a site induction where the building requires one, and a safe-work method that covers barricading the doorway, working at height on the header, isolating the power and keeping an alternative route open. Our technicians carry their own personal protective equipment and leave the site clean. For automatic door repairs Pretoria in hospitals, food production and laboratories, we follow the building’s own hygiene and infection-control rules as well.
Terms you will hear
Operator
The motor, gearbox and controller in the header that drive the door.
Leaves
The moving panels of the door, glazed or solid.
Activation sensor
Opens the door when someone approaches.
Safety sensor
Stops or reverses the door if someone is in the way.
Hold-open time
How long the door stays open before closing.
Cycle count
How many times the door has opened and closed.
Battery backup
Keeps the door working, or opens it safely, in a power cut.
Night mode
Locked and controlled by access cards after hours.
Areas we cover for automatic door repairs Pretoria
We provide automatic door repairs Pretoria across Pretoria and Tshwane, from Centurion and Pretoria East to Hatfield, Pretoria North and Mamelodi. Choose an area for the page that explains the buildings and doors there.
automatic doors Pretoria East · automatic doors Hatfield · automatic doors Pretoria North · automatic doors Centurion · automatic doors Irene · automatic doors Silverton · automatic doors Akasia · automatic doors Mamelodi · automatic doors Atteridgeville · automatic doors Soshanguve · automatic doors Ga-Rankuwa · automatic doors Cullinan
See also automatic doors Pretoria and our automatic door service areas.
Why choose MC Automations for automatic door repairs Pretoria
- Our own technicians. We never sub-contract installation, servicing or repairs.
- Our own operators. The MC-125 and MCW-100 are imported and assembled at Laser Park and tested to one million cycles.
- Any brand. We service and repair other manufacturers’ doors too.
- Spares in Gauteng. Common parts are held at our Laser Park workshop.
- Written records. Every visit ends with a report.
- Warranty. 24 months on new MC operators.
The same team handles installation, servicing, repairs and modernisation, so one call covers the whole life of the entrance.
Power cuts and safety
Every entrance gets a defined behaviour for a power failure and a fire alarm: open and stay open, close and lock, or keep running on battery backup, agreed with the building and its fire strategy. Safety sensors stop or reverse the door before it touches anyone, and we test them on every visit. See automatic doors and load shedding and automatic door safety requirements.
Access control
Doors can be linked to card, tag, biometric, keypad or intercom readers, to timers for trading hours and to the alarm, and two doors can be interlocked where screening is needed. See automatic door access control.
What to send for an automatic door repairs Pretoria quote
- The address of the building.
- A photograph of the doorway and of the operator or header above it.
- The clear opening width and height.
- What the door is doing, or what you need it to do.
- How busy the door gets at its worst time of day.
Book a technician, request a quote or call 010 412 0062, Monday to Thursday 08:00 to 16:30 and Friday 08:00 to 14:00.
Automatic door repairs Pretoria: frequently asked
How quickly can you provide automatic door repairs Pretoria?
Pretoria is attended from our Laser Park base on the N1 corridor, and same-day attendance in Tshwane is normally possible. Planned servicing is grouped by area to keep travel down, and breakdown response is agreed per site.
Do you provide automatic door repairs Pretoria on any brand?
Yes. Our technicians work on our own MC-125 and MCW-100 operators and on other manufacturers’ sliding, swing, telescopic and revolving doors.
What does automatic door repairs Pretoria cost?
Work is quoted per site. A new MC-125 sliding door operator starts from R27 590 excluding VAT and an MCW-100 swing door operator from R15 900 excluding VAT.
Do you work on garage doors, gates or homes?
No. We do commercial pedestrian entrances only. Garage doors, driveway gates, roller shutters, door closers and private homes are a separate trade.
Where else do you provide automatic door repairs?
Across Gauteng from Laser Park, and across South Africa on planned visits. See our automatic door service areas.
Who carries out the work?
Our own technicians, never sub-contractors, with a written record after every visit.
Need automatic door repairs Pretoria?
Send the address, a photograph and what the door is doing, and we will confirm the next step in writing.
In short
Automatic door repairs Pretoria at a glance
- Automatic door repairs Pretoria are carried out by our own technicians.
- Automatic door repairs Pretoria cover any brand of sliding, swing, telescopic and revolving door.
- Automatic door repairs Pretoria are backed by spares held at Laser Park.
- Automatic door repairs Pretoria end with a written record.
See the main automatic door repairs page, and the South African Bureau of Standards for the standards that apply.